Terms Of Service.

Estimates & authorization

We'll give you a written estimate before any paid work begins. If we run into something we didn't see during the initial inspection — a seized bolt, a bad sensor we couldn't read until the part came off, a related failure that just showed up — we'll stop, call you, and get your okay before adding anything to the ticket. Texas law requires us to do this, and it's how we run the shop anyway.

Diagnostic fees

Most diagnostic work is quoted up front. Simple checks (battery test, dash-light scan, tire-pressure top-off) are free. Deeper electrical, drivability, or intermittent concerns may carry a diagnostic fee — we'll tell you the rate before we start and credit it back when you approve the related repair with us.

Parts & warranty

• Repairs we perform are covered by our 12-month / 12,000-mile nationwide warranty on parts and labor, whichever comes first.
• Customer-supplied parts can't be warrantied by us — we'll install them, but the part itself is on you.
• Tires carry the manufacturer's mileage and road-hazard coverage; we handle the warranty claim on your behalf.
• Wear items (brake pads after a curb hit, tires worn from alignment neglect, batteries used past their date) aren't covered.

Payment

Payment is due when the vehicle is picked up. We accept all major cards, debit, cash, Apple Pay, Google Pay, and most fleet cards. We don't do post-dated checks or invoices for retail customers. Vehicles left more than 30 days after completion may be subject to a daily storage fee — we'll always try to reach you first.

Old parts

You can keep any part we replace — just ask when you drop off. Some parts must be returned to the supplier as a core (alternators, calipers, axles), in which case we'll let you see them at pickup but the supplier gets them back.

Test drives & courtesy vehicles

We may road-test your vehicle as part of diagnosis or to verify a repair. Test drives are kept short and local, and a tech with a valid Texas license is always behind the wheel. We carry garage-keepers insurance on every vehicle in our care.

Limits of liability

We're responsible for our work and our techs' conduct in the bay. We aren't responsible for pre-existing conditions we couldn't reasonably detect, items left in the vehicle, or modifications you made yourself before bringing it in. If a dispute comes up, we'll always try to fix it in the shop first — call the manager, walk through the work with us, and we'll make it right whenever we can.

Online booking & appointments

Online appointments are confirmed by text the same business day. A confirmed appointment holds a bay for you — please give us at least two hours' notice if something comes up. Repeat no-shows may be asked to call ahead instead of booking online.

Website use

Prices on the website are starting prices and can change with parts cost or vehicle fitment. Photos of tires, wheels, and parts are representative — your actual product may vary slightly in finish or marking. The site is provided as-is; we keep it current to the best of our ability but don't promise it'll be free of every typo.

Vehicles left at the shop

Once we've called or texted to let you know your vehicle is finished, we ask that it be picked up within three (3) days. Vehicles left longer may incur a reasonable daily storage fee — we'll always reach out before any fee starts. Texas Property Code Chapter 70 (the Mechanic's and Materialman's Lien) gives a repair shop a possessory lien on a vehicle for unpaid charges, and after 30 days of no contact and no payment we may begin the statutory abandoned-vehicle and lien-foreclosure process. We do everything we can to avoid that — talk to us early if you're running into a payment problem and we'll work with you.

Governing law

These terms, the work performed at our shop, and any related dispute are governed by the laws of the State of Texas without regard to conflict-of-laws rules. Any court action will be brought in the state or federal courts located in Dallas County, Texas. Nothing here changes any rights you have under the Texas Deceptive Trade Practices Act, the Texas Occupations Code, or the federal Magnuson-Moss Warranty Act.